Even if only as an overall framework of protections, it seems essential to consider the role that institutions can potentially play in removing barriers to full access to citizenship for transgender people. The plurality of roles that public institutions can assume requires a differentiated analysis.
- Take a leading role in introducing best practices of inclusion of transgender people in every area of public life.
- Continually collaborate with social and economic stakeholders (trade unions, LGBT+ or human rights associations, companies) to move beyond the current framework of discrimination.
- Set up commissions and/or technical working tables to examine and analyze the discrimination phenomenon, and promote research to lift the curtain of invisibility on the condition of transgender people, all of which will produce updated, verifiable data.
- Promote and stimulate networks among LGBT+ associations and among those involved in the protection of human rights, creating Councils to interface with public institutions.
- Join the National Network of Public Administrations Against Discrimination based on sexual orientation and gender identity (RE.A.DY network) and thus become part of a network of public administrations that combat discrimination based on gender identity and sexual orientation.
- Implement support and advocacy services, information points, toll-free numbers, help desks about gender identity and the plight of transgender people.
- Promote local policies to address discrimination against transgender people.
- Organize outreach events, educational meetings and memorials on the International Day Against Homophobia, Biphobia, Transphobia or on the TDor “Transgender Day of Remembrance”. Provide opportunities to reflect upon the condition of transgender women on International Women's Day or the International Day Against Gender Violence.
- Evaluate the possibility of including “rainbow clauses” in public contracts, following what is already in use for “green contracts”, for example.
- Implement supplier outreach on issues that involve the transgender condition and LGBT+ status in general.
- Avoid any violation of the privacy of the person; for example, address the person with the gender corresponding to their appearance and gender identity, without acting in a “judgmental” or stigmatizing manner (even if unintentionally).
- Keep in mind that not all users respect binary codes, and make it a point to offer goods and/or services that meet the needs of non-binary people as well.
- Introduce and/or strengthen regulations to combat discrimination based on gender identity.
- In the drafting of health and welfare planning documents (e.g., regional health and welfare plans), activate channels of communication with transgender associations, to detect perceived needs and include specifications regarding this reference area.
- Include transgender people among the potential recipients of positive actions and proven practices in matters of regional competence, as well as among the recipients of training actions financed by the European Social Fund.
- Approve guidelines to ensure that in public or accredited health care facilities, transgender people can be accommodated in a way that protects their privacy and confidentiality, for example, by ensuring separate rooms and special services.